Frequently Asked Questions

General Questions

How do I place an order?

To place an order, simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.

I want to add a custom feature to my order. Ie. wheels on my bench, A Product in a different colour that is not available on the site, make an alteration to an existing product. How can this be done?

Please contact us on 082 896 9855 and explain what would you would like to change. Our team will do our best to accommodate your request and will adjust your order accordingly.

Im nervous to make a purchase online. My payment isn’t working, How else can I guarantee my order?

Contact us on 082 896 9855 and you can place an order directly with us and pay COD.

I have payed for my order and haven’t received any updates on production or ETA on delivery.

Reach out to our team and we will let you know how progress is going.

The product I want to purchase is out of stock. How do I know when more stock is arriving?

Contact our team and we can create a backorder for you. Due to high demand this may take up to 3 weeks depending on the product.

Do you ship outside of Gauteng?

Yes, we ship nation wide throughout South Africa

Order and Shipping

How long will it take to receive my order?

Domestic orders typically arrive within 3-5 business days. International shipping times vary depending on the destination.

Can I change or cancel my order?

You can change or cancel your order within 24 hours of placing it. Please contact our customer service team for assistance.